About THE Group

Established in 2003, THE Group has grown into one of Jordan’s leading retail companies — built on a commitment to delivering exceptional customer service, curated experiences, and uncompromising quality.

A Deeper Look

Our Perspective

Vision

To be the preferred and most differentiated shopping destination — both locally and regionally.

What Sets Us Apart

  • We’re proudly local and remarkably convenient.
  • Our dedicated team and thoughtful services make shopping simple and enjoyable.
  • We offer a curated selection of high-quality products that exceed expectations.
  • We champion sustainability through eco-conscious practices within our community.
  • We provide a seamless, one-stop shopping experience across categories.

Mission

To deliver a valuable and versatile shopping experience through:

  • Premium products, consistently refreshed and quality-assured.
  • Personalised, outstanding customer service.
  • A skilled, motivated, and empowered team.
  • Sustainable operations and community-driven practices.
  • Strategic partnerships with trusted suppliers and concessionaires.

Our Values

At THE Group, our values guide everything we do — from the way we work to the way we serve.

Integrity

We uphold the highest standards of ethics and honesty in every business practice.

Quality

We are committed to delivering exceptional brands and outstanding service at every touchpoint.

Excellence

We focus on what matters most and strive to reflect excellence in everything we do.

Passion

We bring energy and enthusiasm to our work, driving satisfaction for both our team and our customers.

Care

We take thoughtful care of our people, our customers, and the resources entrusted to us.

Loyalty

We are deeply committed to our organisation and dedicated to building long-term customer trust.

A Letter from Our CEO

Dear Valued Visitor and Customer,

Welcome to THE Group’s new website — designed with you in mind.

Rooted in Jordan and proudly serving the regional market, THE Group has grown to become a key player in the retail industry. What began as a single supermarket and fashion department store with a vision to redefine the shopping experience has evolved into a multi-brand company that caters to the everyday needs of the modern consumer.

Guided by our core values — integrity, quality, excellence, passion, care, and loyalty — we remain committed to excellence across every aspect of our business.

Today, THE Group encompasses a diverse portfolio of trusted brands, including:

  • Cozmo – Jordan’s leading premium supermarket
  • Cozmo Home – a refined destination for home accessories and kitchenware
  • Readers Bookshop – the go-to store for books, stationery, and educational tools
  • THE Department Store – featuring fashion brands like OVS, Piombo, Les Copains, CROFF, Pre-End, Dorina, Harmony Homewear, and Heat Holders.
  • Hamleys – the Finest Toy Shop in the World

I invite you to explore THE Group, get to know our brands, and discover the quality and care we bring to every retail experience — both locally and in the region.

Warm regards,
Imad Bukhari
CEO, THE Group